Struggling with the rising cost of living? See our Household Support Funds and money advice here.

  • Struggling with the rising cost of living?

    Click the buttons below for help and advice. 

  • Help and advice

    Got some questions? We will aim to answer them here on the site where possible. If you can't find the answer, then please get in touch.

  • Manage your tenancy with MyAccount

    View your rent statements, log and monitor repair requests and check the information we hold on your tenancy.

Your journey to an effortless customer experience

Your journey to an effortless customer experience

Need to make a direct payment to Westward? It's so quick and easy now - just log in to your MyAccount (easy to set up if you haven't already) and with that single log in you can view your rent account and make an immediate payment.

Make a payment on MyAccount

Customer scrutiny group

Customer scrutiny group

Have your say

The customer scrutiny group comprises customers from all backgrounds who give up their time to review, scrutinise and monitor our customer-facing services. This reviewing process puts a particular Westward service, or part of service under the microscope.

Customer Scrutiny Group Reviews

 

Cost of living crisis

We continue to let you know what we are doing to support you. We don't have a magic wand but so long as you work with us and keep talking to us, our Westward Assurance is that you won't lose your home.

Look at some of the practical steps you can take to manage this difficult time.

Money help and advice   Making the most of your money 

What we stand for

What we stand for

What we stand for

Our values

Residents will trust us to provide and maintain safe, secure and energy-efficient homes.

Equality and access